Discovery Russia - Best Russia Tours and Vacation Packages
PhoneWhatsappEmail
Menu

Frequently Asked Questions

Please find below the frequently asked questions. To view the answers just click/tap on the question that interests you. If you have a question in mind, feel free to ask us.
  • Currently, entry to Russia is allowed from 76 countries. Here they are: the USA, the UK, Albania, Armenia, Austria, Azerbaijan, Bahamas, Bahrein, Belarus, Belgium, Bulgaria, China, Croatia, Cuba, Cyprus, Denmark, Djibouti, Dominican Republic, Egypt, Ethiopia, Finland, France, Germany, Greece, Hungary, Japan, Jordan, India, Iran, Iraq, Ireland, Iceland, Italy, Kazakhstan, Kenya, Korea, Kyrgyzstan, Lebanon, Liechtenstein, Luxembourg, Mauritius, Maldives, Malta, Mexico, Moldova, Morocco, the Netherlands, New Zealand, North Macedonia, Norway, Oman, Peru, Portugal, Qatar, Saudi Arabia, Serbia, Seychelles, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanca, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, UAE, Uzbekistan, Venezuela, Vietnam, UAE. If you hold another passport, please wait until your country is green-listed.
  • Since 14 April 2021, you may fly any operation connecting air route if you hold passport/residence permit of a green-listed country and eventually enter Russia from a green-listed country. Here is the law (in Russian): http://publication.pravo.gov.ru/Document/View/0001202104160013 and here you may read explanation in English: https://www.themoscowtimes.com/2021/04/23/russia-relaxes-entry-rules-opens-to-british-citizens-again-a73716
  • Most international travelers visiting Russia need a Russian tourist visa prior to travel and it is easy to get. Effective 3 Sept 2021 you may get single/dupable entry visa for 90 days or multiple entry visa for up to 180days. Discovery Russia will provide two special documents. One is often referred to as a “letter of invitation” or “visa supporting letter”, which confirms your travel itinerary; another document is the official travel voucher. In some countries, you might need to come personally for fingerprints (once). More detailed information will be provided by your Discovery Russia Travel agent. You will also receive detailed visa manuals to facilitate the visa application process. Visa validity, requirements, processing time and fees vary from country to country. Some itineraries required double entry visa for which additional requirements apply. Please refer to our Visa Manuals or consult your nearest Discovery Russia Travel Planner.
  • Just one PCR test is required to enter Russia. PCR validity is 48 hours (hours count: from the time when the results are obtained till the actual arrival to Russia). Quarantine upon arrival is not required. You may travel freely by planes and trains in Russia, PCR is not required too. Travelers vaccinated by international vaccines can use their certificates to check-in in locations where PCR is required upon discretion of local authorities. Please consult your travel manager for details.
  • USD is the local currency. Foreign currency is not accepted for cash payments. Cards are widely accepted in the major cities and main tourist destinations across the country. If you travel to remote areas where cards and ATMs are not available, your travel manager will advise. The law 635 regulates from the start of the pandemic. Your ability to enter Russia is determined by this law and is subject to your passport, residence permit and type of visa you seek. We closely monitor the situation and all the changes which allow our travelers to enter Russia.
  • The law 635 regulates from the start of the pandemic. Your ability to enter Russia is determined by this law and is subject to your passport, residence permit and type of visa you seek. We closely monitor the situation and all the changes which allow our travelers to enter Russia.
  • Can I have my trip in Russia ensured in case I've got covid and can't travel? Yes, consult your travel planner and we will recommend you an insurance company.
  • Discovery Russia operates via its own licensed local Russian tour operator with a head office in Moscow that handles all operations in Russia. The company is registered by the Ministry of Tourism in Russia and has all the necessary licenses. Only companies with such licenses are permitted to be registered in the Ministry of Foreign Affairs of Russia and are authorized to issue visa-supporting documents. If you travel with Discovery Russia, you are travelling with an official Russian travel agent. There are many options for holidays in Russia that are suitable for families and solo travelers: from cultural sightseeing in cities to Trans-Siberian journeys, and a great selection of river cruises.
  • In the cities and hot spot tourist locations, along the main highways the network is good, though it can be unstable on board the trains. Mobile coverage is very limited in the hard-to-access places in Siberia and the Far East. Wi-Fi is stable and free in the Moscow metro, Moscow and St Petersburg airports. Many local restaurants, cafes and hotels also offer free wi-fi.
  • Many Russia tour packages seem to include the same Russian destinations and attractions, with departure dates that are fixed and not always convenient for you. Independent travel allows you more flexibility. On the other hand, travelling with a group means you’ll always have someone to talk to about what you’ve seen and experienced during your Russian vacation; as well as company for dinner! That is why we are offering optional new Advanced Travel Experiences for all of our tours—the widest collection of its kind—to all of our Russian travel destinations. Many travelers, however, prefer private tours that allow them to completely relax and embrace their new surroundings. Your Discovery Russia tailor-made independent holiday package is all inclusive and customised to suit your—and only your—interests. From the moment you choose Russia as your next destination till we say “Have a safe flight back home!” you will enjoy an unforgettable travel experience—your way!
  • We know how hard it can be to leave the little ones at home and to travel for more than a few days. And what if you planned a trip for two or three weeks? Nightmare! So many things to think about. Even finding a relative or a nanny to take care of the kids for a few days can be a great problem, especially if your relatives live in another city. We have a solution: our unique, Kid-Friendly selection of smart tours for families with kids; Take them in all the top cities and attractions, with short daily tours that won’t wear them out. Each tour has been specifically designed to keep kids entertained and allow the grownups to discover Russia. Kid-Friendly tour to Russia is an ideal balance between your parental responsibilities and your desire to explore the world!
  • Left handed.
  • In Russia, the standard voltage is 220 V, with a standard frequency of 50 Hz. You can use an ordinary world travel adaptor, or most hotels allow you to rent one. If you are renting a car, you will find many types of fuel at petrol stations. We recommend you buy 92 or 95 octane unleaded petrol. Diesel is also available. Electric/hybrid vehicles are not yet common in Russia, and charge stations are limited and we do not advise this option. While in the cities, petrol stations are abundant; however, in rural areas, our recommendation is that if you see a fuel station, then use it! Distances between opportunities to fill up your car can be great outside the cities.
  • To visit Russia, you must fill in a migration card, which will be handed out during your flight. The card consists of two identical parts printed either side-to-side or top-to-bottom. You need to fill out both parts, in either English or Russian. It is important that you do not lose your migration card. If you do lose or damage your migration card, you must report it to the nearest migration office within three working days of your arrival. Your Discovery Russia travel specialist will assist you. Items that must be declared on entry to Russia: • Amounts of cash exceeding USD 10,000, if you plan to leave the country with the money • Items of significant value, including jewels, artwork, or antiques • Musical instruments • Goods with a value exceeding EUR 2,000 and weighing over 35 kg • Weapons and drugs • Alcohol in excess of 2 liters per adult. • Tobacco, more than 50 cigars, 100 cigarillos, 200 cigarettes, or 250 g of pipe tobacco.
  • At the present time, all foreign citizens are required to register their Russian visas within seven working days of arrival. It your trip is shorter than 7 days, it does not apply. If you stay longer, the hotels will register your stay with the Federal Migration Service. No action is required from your side, but please do not lose your migration card which you will be given at the airport at the border crossing. It is important that you have it. You must keep the registration with you until your departure from the country, to facilitate the departure process at the airport. If you change hotels during the trip, you will have a registration done at every location.
  • We strongly recommend that all travelers who visit Russia purchase comprehensive travel medical insurance. While Russian hospitals do offer quality services, many of them restrict services to within normal business hours and/or to people willing to pay for services in advance. Furthermore, it is rare for Russian hospitals to accept insurance without payment in advance. Most patients must pay in cash and receive reimbursement from their insurance companies upon their return to Australia.
  • To make a call to Russia, dial: 7 + city code + phone number. To make a call from Russia, dial: 8 10 + country code + city/area code + phone number. To make a call within Russia between cities, dial: city code + 7 or 8 + phone / mobile number.
  • Warm season is more popular, but we strongly promote travels in winter as well. You will see off-crowded Russia as described in Leo Tolstoy’s famous novels. Take a deep breath and just do it. Our travelers reached the Pole of Cole (-67 Cesium) in January, and with kids! The Pole of Cold is located in Yakutia, by thy way. For Winter Trans Siberian, just take usual ski gear, that is perfectly enough and recommended by our travelers. The experience you’ll get will be absolutely unique. Summer is short and lasts for the three months of June to August. You should be aware of important national holidays: New Year 1-10 January, pretty weird Old New Year on 13 January, May 1-9 (Victory Day), 12 June (Russia Day), 4-8 November (National Union Day). It can be crowded sometimes, but you will have a chance to participate in some great events with the locals. As for the Trans Siberians, it's a great destination year round. In autumn, you will see colorful endless taiga, in spring - awakening Lake Baikal getting rid of its winter ice, and who dares to say what's better?
  • NO, YOU CAN NOT. Travelers who take the international train from Ulaanbaatar to Beijing do not qualify for 144-hour visa-free transit, because the valid ports of entry in Beijing are Beijing Capital Airport and Beijing West Railway Station(北京西站). International trains between Ulaanbaatar - Beijing arrive in / depart from Beijing Railway Station(北京火车站), which is not the port for the 144-hour visa-free policy.
  • From Feb 4, 2021 citizens and permanent residents of the following countries may get e-visa ($40 USD): Austria. Andorra. Bahrein. Belgium. Bulgaria. Croatia. Cyprus. Czech Republic. China including Taiwan. Denmark. Estonia. Finland. France. Germany. Greece. Holland. Hungary. India. Indonesia. Iran. Italy. Ireland. Iceland. Japan. Kuwait. Latvia. Lithuania. Liechtenstein. Luxembourg. Malaysia. Malta. Mexico. Monaco. North Korea. North Macedonia. Norway. Oman. Poland. Portugal. Philippines. Romania. San-Marino, Saudi Arabia. Serbia. Singapore. Slovakia. Slovenia. Spain. Sweden. Switzerland. Turkey. Vatican. Validity: up to 16 days. Entry port: any region, entry port should be equipped with special facility to check the e-visa.
  • World-famous Trans-Siberian route goes from St Petersburg or Moscow to Vladivostok, and Trans- Mongolian option turns from Irkutsk/ Lake Baikal to the south, passing Mongolia to reach Beijing, China. Besides, all itineraries run the other way round. From Beijing, you may connect to Hong Kong, Vietnam or other destinations. From St Petersburg, we can put your itinerary through to Europe, Scandinavia or the Baltic States. Trans-Siberian railroad connects Europe and Asia, so you literally can reach Hong Kong from London overland. There are over 60 stops available along the Trans-Siberian route. You may choose one of our set group departures travelling eastbound and westbound a few times a year, with a special selection of winter train tours available. These are hop on/hop off train tours. All tours listed also run on a private basis. There has never been a easier way to explore the Trans-Siberian railroad. If you’d like to experience luxury cruising Trans-Siberian Express trains (that means: stay aboard all the time, no overnights in the cities), or need more flexibility with your itinerary, or have any specific destination on your mind, please don't hesitate to chat online with one of our agents or simply send us an email to start planning your perfect custom-made Trans-Siberian railway holiday package.
  • There are 2 types of compartments used for the Trans-Siberian railway holidays. Second class has 4 berths and 1st class in Russia has 2 berth. Please note, that if you are a solo traveler and want a private compartment on board, you will need to buy out other seats. Please inform your travel agent and the tour quote will be adjusted. Mind that a shower is featured on 1st class only and not in all the trains operating in Russia. This means, 1st class carriages does NOT guarantee that the is a shower on board. Different train types are used by Russian railways to operate each leg of the journey and the train specification is not published until 90 days in advance. Our tours are designed to use best available Russian trains, however the final authority does not belong to Discover Russia. Hence, we can recommend but can not guarantee that this or that specific train will be available on a certain date on a certain leg of your train trip. Trans -Siberian travels requires and assumes certain flexibility. There is also 3rd class carriage without doors, recommended for backpackers and travelers on a tight budget. Discovery Russia does not run tours based on 3rd class compartments. Please contact Discovery Russia travel specialists to get more details of how this exiting train journey operates.
  • Yes, it is true. If you cruise on the Baltic Sea, and St. Petersburg is one of the ports of your itinerary, you do not need a Russian visa. However, this only applies if you stay less than 72 hours and for those travelling with the cruise ship group. Please consult your cruise agent about the details. Same rules apply on cruising ships st the Far East arriving to Vladivostok. This being said you can NOT arrive on a cruise ship , disembark Visa-free and take the Trans Siberian train from Vladivostok to Moscow.
  • Russians use the metric system: kilometers, not miles; and Celsius, rather than Fahrenheit.
  • Tips to guides & drivers are already included in the tour package. Tips are largely expected in big cities when you eat out and not expected in smaller towns or villages. You may live 300-400 Rub in cafes/restaurants, that will be fair enough. In upscale places, between 5 and 10% is recommended, but, again, it is NOT compulsory.
  • Russia is the largest country in the world. You can find yourself anywhere between UTC (+2) in the West to UTC (+12) in the Far East. Check the time zones of your intended locations here: https://www.timeanddate.com/time/zone/russia
  • Effective October 1, 2019 it is possible to visit St. Petersburg and Leningrad region with e-visa. This rule applies to 53 nationalities, including all nationalities of the EU as well as Singapore. (Please note that USA, Canada, UK, Australia thus are NOT in the list). No official invitation is required. You can apply as late as 4 days prior to arrival and not before 20 days prior to arrival. The is no visa fee. The visa is valid for 30 days and allows to stay in the area for up to 8 days. The applicant will receive a notification with an identification number, which must be presented at the border crossing point together with personal ID. Guests must leave again from St. Petersburg and Leningrad Region. It means you can NOT take a train to Moscow, for instance, this will be considered as a violation of your visa rules. EVISA has been suspended since the start of the pandemics and you can't get it now.
  • The Cyrillic alphabet can be difficult to read. For instance, “restaurant” in Russian looks like P-E-C-T-O-P-A-H. Sounds funny? Indeed! But apart from the two capitals of Moscow and St. Petersburg, you will rarely find street signs in English or people speaking English. Even in Moscow it is still not common to find written information in English in the museums, even the top ones (although museums and tourist buses often have English audio-guides). Language should be taken into consideration when you choose between hiring a personal English-speaking local guide, when you are joining a guided tour or when you are travelling on your own. Note that only licensed guides are permitted to lead excursions in the top museums such as the Moscow Kremlin or the St. Petersburg Hermitage. Also, only the guides have fast-track entrance tickets and off-working-hours right of admission into the top attractions such as Hermitage. A Russia guided tour with a certified guide will allow you to get the most out of your itinerary, and maximum flexibility during your stay in Russia.
  • For visa and other entry rules please read official guidance at https://washington.mid.ru/en/
  • For visa and other entry rules please read official guidance at https://www.rusemb.org.uk
  • For visa and other entry rules please read official guidance at https://canada.mid.ru/en/
  • For visa and other entry rules please read official guidance at https://australia.mid.ru/web/en
got a question?Please use a form below to ask us. We will reply within 24 hours.
Questions? Call now:Phone 1-646-751-7853| e-mail us
© 2016-2022 Discovery Russia. All rights reserved.AUSTRALIASYDNEY ABN: 39616347150